We marked the complaint as ‘resolved’ in our system, and the player was encouraged to reach out for assistance in the future if needed. The player from Hamburg had registered with the wrong email address at ShinyWilds and was unable to withdraw nearly four-figure winnings due to email confirmation requirements. Despite multiple attempts to resolve the issue through support channels, he felt ignored and was concerned about player protection. Following the intervention of the Complaints Team, his email address was changed, allowing him to submit his withdrawal request. The payout was delayed for almost a week, but he ultimately received his money after about four weeks. The player from Germany had requested a payout on June 8th and had continued to face delays, being told each time that it would be processed soon.
Shiny Wilds actively attracts new players and retains regular users with lucrative bonuses and promotional offers. The casino’s bonus system is designed so that every player feels valued and can benefit from a variety of perks. Beyond providers, ShinyWilds offers filters based on game volatility, ranging from low to very high. These filters help players match their risk preference with suitable slots such as 7Bit Bonanza for high volatility or Astro Newts Megaways for medium-high volatility.

• Despite being advised to contact support via email, there has been no response.
• Players can enjoy games on-the-go without needing an app, making it incredibly convenient and accessible anytime.
• After further communication and confirmation of the situation, the issue was resolved to the player’s satisfaction, and the complaint was marked as resolved in our system.
• While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits.
• Despite multiple attempts to resolve the issue through support channels, he felt ignored and was concerned about player protection.
• Browse all bonuses offered by ShinyWilds Casino, including their no deposit bonus offers and first deposit welcome bonuses.
• Check our banking page for specific limits and processing times for each method.

Responsible Gaming at ShinyWilds Casino

Furthermore, subsequent deposits bring additional rewards, including 150 free spins on Book of the Fallen and True Kult. With no tedious code requirements or complicated activation processes, players can effortlessly claim their spoils from day one. The bonus terms are remarkably reasonable, with a 30x wagering requirement and a maximum bet of €5 during play. It’s an offer fit for VIPs, available to all who join the ranks at ShinyWilds. ShinyWilds Casino was founded in 2020 with a vision to provide a premium online gaming experience, offering over 2,500 games, a generous welcome bonus, and an extensive loyalty program. The casino’s core values revolve around providing a safe, secure, and entertaining environment for players.
If you’re in the U.S., the casino doesn’t allow you to even view the site, but we’re happy to recommend some excellent U.S.-friendly online casinos that are like Shiny Wilds. Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. There are 6 bonuses offered by ShinyWilds Casino in our database at the moment. Our calculation of the casino’s Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos.

Beste bonus på Shiny Wilds Casino

Shiny Wilds Casino ensures strong player protection by using SSL encryption, which safeguards all transactions and personal data. This secure system prevents unauthorized access, allowing players to engage confidently, knowing their information is protected. As players engage more, they can climb through different levels, unlocking higher-value rewards along the way. If you can sign up, Online Casino has an excellent selection of games and features.

Your Games. Your Style.

The user interface receives praise for its modern, vibrant design, though some players report occasional server lag and a somewhat heavy game lobby that could benefit from optimisation. Customer support is generally rated responsive and helpful, providing 24/7 live chat and email assistance. ShinyWilds Casino features an extensive library with over 5000 games from various categories to keep players entertained. Over 70+ top-rated game providers have partnered with the casino to offer players relentless gaming action, premium promotions and fantastic prizes to cater to multi-player preferences. Whether you are an avid slot fan or live dealer action freak, ShinyWilds Casino shines like a bright star in the world of online casinos. The casino’s vision is likely to continue expanding its game library and improving its services to cater to the diverse needs of its customers.

Inscription et processus KYC chez Shiny Wilds Casino

Cashback is calculated on net losses from the previous week and has a weekly cap of €1,400. Free Shiny Wilds Casino spins are credited on selected Pragmatic Play or Nolimit City games, with players choosing their preferred titles based on availability. The casino boasts an extensive game library with over 8,400+ titles, making it a haven for diverse gaming preferences. Slots dominate the collection with over 5,000 options, ranging from classic-style reels to innovative modern themes. Beyond slots, ShinyWilds provides a variety of table games such as European Roulette, Blackjack Lucky Sevens, and several baccarat variants. At ShinyWilds Casino, new players are treated to a sumptuous welcome package that’s tailored to their tastes.

Games & Providers

• We offer a wide array of trusted payment methods to suit your preferences.
• The loyalty program motivates players to actively engage in the gaming process, offering unique privileges at every level.
• The website supports multiple languages to cater to its international audience, including English, Norwegian, Finnish, German, and Canadian French.
• Additionally, after canceling a €700 withdrawal, that amount disappeared from his account, leaving him with a balance of €0.
• After confirming your email, you’ll need to complete a brief Know Your Customer form, but don’t worry – this is a standard procedure for online casinos and helps ensure everything runs smoothly.
• Additionally, this comprehensive FAQ section (found at /faq.html) is always available, providing instant answers to many common questions.
• Shiny Wilds offers several options for depositing and withdrawing funds, so each player can choose the best method for themselves.

Withdrawals are also processed quickly, with a maximum limit of €50,000 per month. The more a player participates in games and places bets, the faster they can advance through the levels and gain access to more lucrative offers. The loyalty program at Shiny Wilds is designed to reward players for their activity and make the gaming experience even more exciting.
After filling out this initial information, verify your email by clicking on the link sent to your inbox. Next, complete the Know Your Customer (KYC) form with the required documents, which will take up to 24 hours for verification. The casino’s welcome bonus and cashback bonus benefit players and give them an excellent chance to try the casino. Overall, ShinyWilds Casino offers a great experience in terms of games and other aspects like support, payments, bonuses, and safety. While no dedicated mobile app is available, ShinyWilds Casino has a mobile website that works well and makes it easy to play on the go. The mobile experience is excellent overall –  players can access the entire game library and all payment methods.
The license is issued under number 8048/JAZ, which ensures compliance with international security and fairness standards. This means players can trust the transparency of the gaming process, the protection of their data, and the fair payout of winnings. Players automatically participate in the loyalty program as soon as they start playing with real money. For every bet, they earn special points that allow them to advance through the levels and receive more rewards. It is important to remember that each bonus comes with its own terms and conditions, such as wagering requirements, maximum bets, and time limits.

Player’s deposit is confiscated.

Additionally, ShinyWilds hosts exciting tournaments that allow players to compete for prizes, adding a competitive edge to the gaming experience. All payment methods have a maximum deposit amount of €/$/£ 10,000, except PaysafeCard, which is €/$/£ 1000, and CashtoCode, which has a maximum deposit of €/$/£ 500. The player from Germany had requested a withdrawal of 400 euros on November 1, 2023, but had not received the funds or any response from customer service despite multiple attempts to contact them. The player’s account was closed by the casino, which cited a breach of terms related to suspected fraudulent activity, a claim the player disputed.
ShinyWilds Casino boasts an impressive library of over 5,000 games, catering to various tastes. Slots, jackpot slots, table games, video poker, live casino, crash games, and scratch cards are just a few of the many options available. Top games include Book of Dead, Immortal Romance, and Thunderstruck II, provided by reputable software companies such as Evolution Gaming, BetSoft, Play’n GO, Pragmatic Play, and EveryMatrix.
ShinyWilds Casino supports multiple languages, including English, Norwegian, Finnish, German, and French, making it accessible to a broad audience. It is compatible with various devices and offers a functional mobile experience on iOS and Android platforms. ShinyWilds Casino operates under the jurisdiction of Curaçao, holding a license number 365/JAZ from the Curaçao eGaming Licensing Authority. While not officially regulated by ANJ, their operation into France is plausible, albeit non-compliant under French jurisdiction. This license contributes to player safety, fairness, and reliability, as it ensures adherence to regulatory standards and provides a secure environment for transactions and gameplay.
ShinyWilds Casino operates under the Curaçao eGaming Licensing Authority’s license, ensuring a high level of player safety and fairness. This license provides assurance that games are regularly audited, fair play is maintained, and customer support is readily available 24/7. As a result, players can enjoy their gaming experience with confidence, knowing they’re protected by the Curaçao eGaming Licensing Authority’s oversight and regulations. With a focus on immersive games, generous bonuses and a user-friendly interface, Shiny Wilds creates a smooth and enjoyable player experience. Whether you’re after slots, live dealer games or table games, this casino delivers a variety of choices to suit every player’s style.